APA Style
Tjiptono, Fandy, Chandra, Gregorius. (2019).
Service, Quality & Customer Satisfaction Edisi 5 (Edisi 5).
Yogyakarta:
Penerbit ANDI.
Chicago Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Customer Satisfaction Edisi 5.
Edisi 5
Yogyakarta:
Penerbit ANDI,
2019.
Text.
MLA Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Customer Satisfaction Edisi 5.
Edisi 5
Yogyakarta:
Penerbit ANDI,
2019.
Text.
Turabian Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Customer Satisfaction Edisi 5.
Edisi 5
Yogyakarta:
Penerbit ANDI,
2019.
Print.